To Be Advised

About This Course

At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a diverse range of customers.

What You’ll Learn

Assure Safety Pte Ltd intends to offer training for Food and Beverage (F&B) operational staff in the food services sector.

Employers must ensure that their Singapore citizen and PR food services workers meet the food services PWM training requirements of attaining at least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

Employers will be given a grace period to comply with the food services PWM training requirements:

• For new hires: six months from the new hire’s date of employment

• For existing employees: up till 29 February 2024 (one year from the food services PWM implementation on 1 March 2023)

Through proper Workplace Safety & Health (WSH) training, food services workers will be able to reduce workplace risks and increase their productivity while offering positive food service experiences to customers.

Relevant Job Role(s)

Food handlers of both retail and non-retail food establishments

Minimum Entry Requirement

Able to understand, read and write in basic English.

Course Content:

Individuals who have at least 3 months of work experience in the food service industry, particularly as a food handler, or have completed a similar module such as a customer service course, service excellency course in Singapore, are eligible to enroll in this assessment-only pathway (AOP) module.

This AOP module exclusively consists of assessment.

Ineligible participants may choose to enroll in Customer Service Excellence (Level 1) module, which includes both training and assessment.

Additionally, individuals interested in a basic food service course or are keen to fulfill PWM training requirements can explore relevant training options.

0.33 hour(s)

28 SIN MING LANE, MIDVIEW CITY, #02-137 Singapore 573972

Individual Sponsored

• Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

Company Sponsored

• Skills Future Enterprise Credit (SFEC) Grant: One-off $10,000 credit cover up 90% of out-of-pocket expenses.

For Classes commencing on or after 1st Jan 2024

Course ID : TGS-2023022234

Funding Validity Period: 2023-06-19 to 2025-11-20